Policies

Weather Cancellations
In the event of inclement weather, any school closings will be announced via our website by 2 PM on weekdays and by 8 AM on weekends.
Parent Handbook
Please download a copy of our Parent Handbook for important information regarding our policies and what to expect at RSM

Policies

Enrollment

After completing your online application you will receive an email confirming the application. Once your enrollment is processed, you will receive a second e-mail confirming your child’s spot in the class and providing your Smart Tuition Family ID and instructions to log into the Smart Tuition website (your account with Smart Tuition is automatically created).  Please note that RSM-Louisville does NOT use Smart Tuition at this time.  Please remember that an application alone does not guarantee a spot in one of our classes.

A registration fee is required in order for class placement to be finalized

If your child is in grade 4-9, when the registration is finalized you will receive an email with a link to the "Homework Online" portal.  Homework online gives students real time feedback and parents unparalleled transparency into their child's math development.  

Registration Fee

All students (both new, continuing and those in tutoring) are required to pay a non-refundable registration fee. 
This fee reserves a student's place in class and covers the class materials for the year.
There is NO registration fee for all of our summer programs (including Summer School and Camp Sunapee)

  • $100 for students starting in September through December
  • $75 for students starting January through March and
  • $40 for students starting after April.

Tuition & Payment Policies

  • Late Fees.  All payments are due on the 1st of the month. A $35 late payment fee is applied to your account if payment is not received by by the 1st of the month.  

  • Returned Check or Failed ACH Fee. A $20 failed debit fee will be charged for each returned check or failed auto-debit. Please be careful when entering your routing and account numbers online.

Withdrawal Refunds and Cancellation Policy

We are committed to making sure every child has a great experience at RSM. Sometimes we may need work together to find the right class options for your child. Please get in touch with us early if you have concerns about your child’s progress or are in any way dissatisfied.

New students may withdraw from our program at any time during their first term (first 4 or 5 months). We only ask that you give us one month notice and allow us to find an alternate class placement for your child. If we can't find the right placement for your child, we will refund the tuition for any months after the one month notice (see below). 

We believe that Mathematics cannot be taught in the space of a few lessons and we ask that continuing students familiar with RSM make at least a term based commitment to the program and will only refund tuition for continuing students during the first six lessons of the year (see below). 

If you do decide to withdraw your child from school, please email our school with:

  • Your child's full name
  • The date of the last class he/she attended
  • The reason for withdrawal.

We always appreciate any feedback, so please tell us your honest feedback.

Withdrawal Policy For New Students

New students can cancel at any point during their first term (the first four or five months of enrollment) with one month notice (via email).  Our cancellations are processed on a monthly basis. For example, if you intend to cancel in December, we must be notified no later then November 1st. If we receive notice on November 15th, your enrollment will be cancelled as of January 1st (the next billing cycle after the one month notice)   Tuition for the current month and the registration fee WILL NOT be refunded. 

Withdrawal Policy For Continuing Students

Refund of the Fall Term (September - December) will be processed only after the school receives receiving a written notification as follows:

  • 00% of tuition (all 5 months) is refunded if the notification is received before the start of classes
  • 80% of tuition (the last 4 months) is refunded if the notification is received before the second lesson
  • 60% of tuition (the last 3 months) is refunded if the notification is received before the third lesson
  • 40% of tuition (the last 2 months) is refunded if the notification is received before the fourth lesson
  • 20% of tuition (the last month) is refunded if the notification is received before the sixth lesson
  • There are NO REFUNDS for the Fall semester after the 6th lesson

For continuing students withdrawing during the Spring Term (February - June), a FULL REFUND will be issued if a withdrawal notice is received by January 1st.  After January 1st no refunds will be issued for the Spring Term.

Go to top